OUR YARD GREETING ARE RENTALS!! PAYMENT IS REQUIRED IN FULL at the time of booking in order to confirm your reservation. You will receive a confirmation email once you schedule your greeting. Payment must be made before your greeting is installed.
SETUP: SETUP TIMES WILL VARY. Your setup time will depend on how many greetings we have for the day. Our setup time starts at 8:00pm until before sunrise. If you prefer a specific time, please contact us text or phone call with a preferred time.
HOW LONG DOES IT TAKE TO SETUP? It depends on the size of your greeting. It usually takes 30 minutes - 90 minutes to install. If you chose a large or custom greeting, it can take up to 2.5-3 hours.
EARLY PICKUP: If you would like the greeting picked up earlier, please contact us by phone or text at 214-516-9231.
RENTAL: THIS IS A RENTAL. Our signs are not for sale. They are the property of Creative Magic. We will pick up the yard greeting after sunset the night of the event or the next day before sunrise.
SURPRISE GREETING: We understand most yard greetings are meant to be a surprise, but we don't want to scare or alarm the homeowner. Please contact the someone in the house prior to our arrival to let them know someone will be arriving.
CANCELLATION: To receive a FULL REFUND, you must cancel your greeting 7 days in advance. If you cancel less than 7 days in advance, no refund will be given. We will gladly reschedule your greeting for another day during the year.
REFUNDS: No refund will be given if we are unable to access the property, if property owner wants greeting removed, for aggressive animals, for incorrect gate code or incorrect addresses. We will not refund orders if a mistake was made on intake forms. Please double check before placing your order. Please call with any changes immediately!
WEATHER: If the weather permits us from setting up your yard greeting, we will contact you promptly and issue a refund, or you may choose another day during the year for your greeting.
LAWN: Please water your lawn prior to our arrival. This will make it easier for us during installation. If this is a gift, please let the homeowner know to turn off their sprinklers. Please do not use a lawnmower, weed eater or any other type of lawn equipment near our signs. They will cause damage.
INSTALLATION: We only install yard greetings in the front yard. RESTRICTIONS: Please make sure the yard greeting will not be in violation of any HOA, city or county restrictions.
DO NOT MOVE YARD GREETING: Please do not move any of our yard cards or allow adults, kids or pets to play on or around them due to safety concerns. The yard greetings will not support a person or pets weight. We are NOT LIABLE OR RESPONSIBLE FOR ANY INJURIES THAT MAY OCCUR FOR TAMPERING WITH OUR SIGNS. Please respect our signs, they are our business. Please make sure our yard greetings are safe while in your possession. DO NOT sit or attach anything including balloons to our yard greetings. GENRAL
GREETINGS: Creative Magic will politely decline and refund money for lewd, political, disrespectful or any profanity in your greeting. We do this business to put a smile on the recipient's face.
LOST/STOLEN PIECES: If any part of the display is damaged, destroyed or stolen, the renter will be responsible for replacing it. We will send an invoice for damaged, destroyed or stolen items.
PAYMENT IS REQUIRED IN FULL at the time of booking in order to confirm your reservation. You will receive a confirmation email once you schedule your game rental. Payment must be made before your game is delivered.