Table & Chair Terms & Conditions

1. All tables and chairs are the property of Creative Magic. 
2. DAMAGE: If there is any damage, theft or loss of the rented tables and chairs, you will be charged for replacements.
3. CARE: After the tables and chairs are delivered, you are responsible for them while they are in your care.
4. DELIVERY: Please make sure someone is available to receive and for pickup of tables and chairs.
5. INSPECTION: Please check tables and chairs. These are rented items and normal wear and tear is to be expected. Please report any issues immediately. 
6. PAYMENT: Payment is due before tables and chairs are delivered. If your event is less than 3 weeks away, full payment is due. If your event is more than 3 weeks away, a 25% NON-REFUNDABLE DEPOSIT is due at time of booking. The remainder of the fee is due 2 weeks prior to your event.
7. CANCELLATION: If you need to cancel, your NON-REFUNDABLE deposit will not be returned. You can apply if to another service that we offer.

1. All linens are the property of Creative Magic. 
2. DAMAGE: If there is any damage, theft or loss of the rented linens, you will be charged for replacements.
3. CARE: After the linens are delivered, you are responsible for them while they are in your care.
4. DELIVERY: Please make sure someone is available to receive and for pickup of linens.
5. INSPECTION: Please check linens upon receipt to make sure they are in good condition. Please report any issues immediately. Cleaning: You will be charged a fee for linens that are soiled beyond regular use. 
6. RETURN: Please return linens in laundry bag provided.
7. PAYMENT: Payment is due BEFORE linens are delivered. If your event is less than 3 weeks away, full payment is due AT THE TIME OF BOOKING. If your event is more than 3 weeks away, a 25% NON-REFUNDABLE DEPOSIT is due at time of booking. The remainder of the fee is due 2 weeks prior to your event.
8. CANCELLATION: If you need to cancel, your NON-REFUNDABLE deposit will not be returned. You can apply it to another service that we offer.

1. All catering supplies are the property of Creative Magic. 
2. DAMAGE: If there is any damage, theft or loss of the rented catering supplies, you will be charged for replacements.
3. CARE: After the catering supplies are delivered, you are responsible for them while they are in your care.
4. DELIVERY: Please make sure someone is available to receive and for pickup of catering supplies.
5. INSPECTION: Please check linens upon receipt to make sure they are in good condition. Please report any issues immediately. Cleaning: You will be charged a fee for linens that are soiled beyond regular use. 
6. RETURN: Please return linens in laundry bag provided.
7. PAYMENT: Payment is due BEFORE linens are delivered. If your event is less than 3 weeks away, full payment is due AT THE TIME OF BOOKING. If your event is more than 3 weeks away, a 25% NON-REFUNDABLE DEPOSIT is due at time of booking. The remainder of the fee is due 2 weeks prior to your event.
8. CANCELLATION: If you need to cancel, your NON-REFUNDABLE deposit will not be returned. You can apply if to another service that we offer.

1. All tents are the property of Creative Magic. 
2. DAMAGE: If there is any damage, theft or loss of the rented tents, stakes, weights or ratchets, you will be charged for replacements.
3. CARE: After the tents are delivered, you are responsible for them while they are in your care.
4. DELIVERY: Please make sure someone is available to receive and for pickup of tents.
5. INSPECTION: Please check tents upon receipt to make sure they are in good condition. Please report any issues immediately.  
6. RETURN: Please DO NOT TAKE DOWN THE TENT. We will take it down when we pick it up.
7. WEATHER: If the weather permits us from setting up your tent, we will contact you promptly and issue a refund, or you may choose to apply your payment to another service that we offer. We do not setup if winds over 25mph or if lightning, thunder or hail are expected.
8. PAYMENT: Payment is due BEFORE tents are delivered. If your event is less than 3 weeks away, full payment is due AT TIME OF BOOKING. If your event is more than 3 weeks away, a 25% NON-REFUNDABLE DEPOSIT is due at time of booking. The remainder of the fee is due 2 weeks prior to your event.
9. CANCELLATION: If you need to cancel, your NON-REFUNDABLE deposit will not be returned. You can apply if to another service that we offer.

1. All trash cans are the property of Creative Magic. 
2. DAMAGE: If there is any damage, theft or loss of the rented trash cans, you will be charged for replacements.
3. CARE: After the trash cans are delivered, you are responsible for them while they are in your care.
4. DELIVERY: Please make sure someone is available to receive and for pickup of trash cans.
5. INSPECTION: Please check trash cans upon receipt to make sure they are in good condition. These are rented items and normal wear and tear is to be expected. Please report any issues immediately. 
6. RETURN: Please empty trash cans after use. 
7. PAYMENT: Payment is due BEFORE trash cans are delivered. If your event is less than 3 weeks away, full payment is due AT TIME OF BOOKING. If your event is more than 3 weeks away, a 25% NON-REFUNDABLE DEPOSIT is due at time of booking. The remainder of the fee is due 2 weeks prior to your event.
8. CANCELLATION: If you need to cancel, your NON-REFUNDABLE deposit will not be returned. You can apply if to another service that we offer.

PAYMENT IS REQUIRED IN FULL at the time of booking in order to confirm your reservation.  You will receive a confirmation email once you schedule your game rental. Payment must be made before your games are delivered.

1. RENTAL: Our games are rentals. They are NOT FOR SALE. They are the property of Creative Magic. 
2. SETUP: We will setup our giant games for you and break them down. 
3. EARLY PICKUP: If you would like the greeting picked up earlier, please contact us by phone at 214-516-9231.
4. CANCELLATION: To receive a FULL REFUND, you must cancel your greeting 7 days in advance. If you cancel less than 7 days in advance, no refund will be given. We will gladly reschedule your rental for another day during the year.
5. REFUNDS: No refund will be given if we are unable to access the property, for incorrect gate code or incorrect addresses. We will not refund orders if a mistake was made on intake forms.  Please double check before placing your order. Please call with any changes immediately!
6. LOST/STOLEN PIECES: Please count all of the pieces. If any pieces are missing, damaged, destroyed or stolen, the renter will be responsible for replacing it. We will send an invoice for damaged, destroyed or stolen items.

PAYMENT IS REQUIRED IN FULL at the time of booking in order to confirm your reservation.  You will receive a confirmation email once you schedule. Payment must be made before your keepsake is made.

1. The keepsakes are yours to keep. 
2. Please DO NOT remove your keepsake from the display. We will give you the keepsake when we take down the sign.  
3. REFUNDS: Once your order is being processed. NO REFUND will be given.
4. CHANGES TO PICTURES: Please contact me IMMEDIATELY if you need to change a picture. 
5. We are not responsible for the quality of the picture. Please send a high resolution photo.